Returns

We’re serious about providing you excellent value and service at every step in the process – including returns.

See below for our 3-Step Return Process and Warranty and Return documents for a fast and fair response to your Customer Issues or duplicate requests.


3-Step Return Process:

  1. Call and notify your Anchor sales representative as soon as you discover a Customer Issue or if you would like to send a safety pool cover back for duplication.
  2. Once appropriate information is received, you will be given an RGA (Returned Goods Authorization) number and issued a return label via email or fax.
  3. Your issue will be resolved and/or shipped in a timely manner.

See Warranty and Return Process documents for specifics.